Contacting an Information and Referral Specialist MHSIO Information and Referral Specialists can answer your questions about the location and availability of mental health services and resources in Ontario. MHSIO staff are available to answer inquiries in both official languages, English and French. Interpretation services are also available in over 140 languages. Information and Referral Services will require specific information in order to respond to your inquiry. Please provide as much information as possible. For example, the age, gender, and location of the individual requiring mental health services should be included.
Toll-Free 1-866-531-2600 Our toll-free telephone line can be accessed from anywhere within the province of Ontario. The 1-800 telephone line is open to callers 24 hours a day, 7 days a week, and is free, confidential and anonymous.
Fax (519) 439-0455
Email info_ref_services_mhsio@connexontario.ca We will make every attempt to respond to email within 24 hours. If you are seeking assistance regarding mental health, please provide as much information as possible.